Privacy Policy

Last Updated: June 4, 2026

1. Introduction

Placements24 is operated by Jobs HQ Limited (Isle of Man Company Number: 135881C) (“we,” “our,” “us”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services. By using Placements24, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly to us, including:

  • Name, email address, and account information.
  • Phone number (collected for account verification, coaching notifications, and mobile messaging updates).
  • Career preferences, education history, and employment history.
  • Skills, qualifications, and resumes or supporting documents.
  • Communications and files you send directly to us or your coach.

We may also automatically collect technical information such as:

  • IP address, browser type, and device information.
  • Usage data, pages visited, and referral information.

3. How We Use Your Information

We use your information to:

  • Create, manage, and secure your account.
  • Deliver personalized career guidance, resume critiques, and recommendations.
  • Match content, resources, and coaching strategies to your specific interests.
  • Respond to inquiries, support requests, and coach messages.
  • Deliver coaching updates and platform notifications via SMS text messaging or third-party messaging applications (e.g., WhatsApp).
  • Monitor, analyze, and improve website and platform performance.
  • Detect, prevent, and mitigate fraud, security risks, or policy violations.
  • Comply with applicable legal and regulatory obligations.

4. Career Profiles and Recommendations

Placements24 may use information you provide to generate personalized recommendations, career guidance, learning resources, and suggested career paths. These recommendations are intended for informational purposes only and should not be considered professional, financial, or legal advice.

5. Resumes and Uploaded Content

When you upload a resume or other professional documents, we store and process that information to provide platform features and personalized coaching services.

  • You retain ownership of your content.
  • By uploading content, you grant Placements24 permission to store, process, and display that content where necessary to provide our services to you.

6. Marketing Communications

We may send career guidance emails, platform updates, new feature announcements, or promotional offers. You can unsubscribe from promotional emails at any time by using the unsubscribe link included at the bottom of our emails.

7. Cookies and Analytics

We use cookies and similar tracking technologies to improve website functionality, remember your preferences, analyze website traffic, and measure performance. You can manage cookie preferences through your browser settings. Additional information may be provided in our Cookie Policy.

8. Sharing Information

We do not sell your personal information.

We may share information with:

  • Technology and hosting providers (including infrastructure and data storage).
  • Analytics providers.
  • Payment processors (Stripe).
  • Professional advisors and regulatory authorities where required by law.

Any third parties we work with are contractually required to protect your information appropriately.

Mobile Messaging Privacy Disclosure: No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging/WhatsApp originator opt-in data and consent, which will not be shared with any third parties under any circumstances.

9. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. While we take security seriously, no online system or data transmission can guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it will be securely deleted or anonymized.

11. State-Specific Privacy Rights

If you are a resident of certain US states (including California, Colorado, Virginia, Connecticut, Texas, and others), state laws grant you specific rights regarding your personal information. These include:

  • Right to Know/Access: The right to request what personal information we collect, use, and disclose.
  • Right to Delete: The right to request the deletion of personal information we have collected from you.
  • Right to Correct: The right to request that we correct inaccurate personal information.
  • Right to Opt-Out: The right to opt-out of any processing for targeted advertising (Note: We do not sell your data).
  • Right to Non-Discrimination: We will never discriminate against you for exercising your privacy rights.

To exercise any of these rights, please submit a request using our contact details below.

12. Children’s Privacy

Placements24 is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). If we become aware that such information has been collected, we will take immediate steps to delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date. Continued use of Placements24 after changes are published constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions regarding this Privacy Policy, how your data is handled, or if you would like to exercise your state privacy rights, please contact us using one of the methods below:

  • Website Contact Form: https://placements24.com/contact-us
  • Mailing Address:
    Jobs HQ Limited
    Attn: Privacy Compliance
    The Engine House, Alexandra Road
    Castletown, IM9 1TG
    Isle of Man

DOCUMENT 2: TERMS OF SERVICE

Placements24 Terms of Service

Last Updated: June 4, 2026

Welcome to Placements24! These Terms of Service (“Terms”) constitute a legally binding agreement between you and Jobs HQ Limited (Isle of Man Company Number: 135881C) (“we,” “our,” “us”), governing your access to and use of the Placements24 website, platform, career coaching, and related services (collectively, the “Services”).

Please read these Terms carefully. By creating an account, initiating a trial, or purchasing a subscription, you expressly agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

1. Subscription, Fees, and Automated Billing

By enrolling in our subscription program, you expressly authorize us to charge your payment method via our third-party payment processor, Stripe.

  • Trial Period: Your membership begins with a seven (7) day trial period for an upfront fee of $4.95.
  • Automatic Monthly Renewal: Unless you cancel before or at the end of your 7-day trial period, you will automatically be enrolled in our full monthly subscription. You will be charged $24.95 per calendar month. The first monthly payment will be deducted immediately upon the expiration of your trial period.
  • Continuous Billing Authorization: Your subscription will automatically renew each calendar month at the current rate unless and until you cancel it. You authorize Stripe to store your payment information and automatically charge your designated payment method each month.
  • No Refunds Policy: All fees are non-refundable. We do not offer prorated refunds, credits, or cash back for partial months or unused coaching services if you decide to cancel mid-billing cycle.

2. Subscription Cancellation Policy

In compliance with consumer protection laws, you have the right to cancel your subscription at any time.

  • How to Cancel: You may cancel your subscription instantly at any time by logging into your user dashboard and clicking the “Cancel Subscription” link in your account settings. Alternatively, you may initiate a cancellation by explicitly notifying your dedicated career coach or by emailing our support team.
  • Effect of Cancellation: To avoid being charged for the next billing cycle, you must cancel your subscription before your next monthly renewal date. Upon cancellation, your subscription will remain active—and you will retain access to your coach and platform features—until the end of your current paid billing cycle, at which point the subscription will cease entirely.

By providing your phone number to Placements24, you expressly consent to receive career coaching updates, platform notifications, and administrative alerts from us or your dedicated coach via SMS text messaging or third-party messaging applications (including WhatsApp).

  • Opt-In Consent: You acknowledge that your consent to receive mobile messages is entirely voluntary and is not a condition of purchasing any goods or services.
  • Message and Data Rates: Standard message and data rates applied by your mobile carrier may apply to any messages sent or received. We are not responsible for any carrier charges you incur.
  • How to Opt-Out: You may opt-out or revoke your consent to receive mobile messages at any time. For SMS, you can reply STOP to any message received. For WhatsApp, you can utilize the block/opt-out features within the application, or explicitly notify your coach or our support team that you wish to cease mobile communications. Once opted out, you will no longer receive updates via your mobile device, and coaching communications will revert exclusively to our web platform.

4. Acceptable Use Policy

To protect our members, coaches, and platform, all users agree not to:

  • Provide false, inaccurate, or misleading information during registration or profile setup.
  • Upload fraudulent, misleading, or intentionally inaccurate resumes, qualifications, portfolios, or supporting documents.
  • Use Placements24 for any unlawful, fraudulent, or deceptive purposes.
  • Share, sell, rent, or transfer your Placements24 account or membership to another individual.
  • Attempt to gain unauthorized access to our systems, code, user accounts, or proprietary data.
  • Copy, scrape, harvest, or extract platform content, coach profiles, member data, or interface designs using automated means (such as bots, spiders, or scrapers) or manual methods.
  • Upload malicious software, viruses, or other harmful digital content.
  • Use the Services to distribute spam, unsolicited marketing, or other inappropriate communications.
  • Impersonate another person or misrepresent your identity or professional background.
  • Attempt to bypass subscription controls, payment gateways, or fair usage caps.
  • Use the coaching service for purposes entirely unrelated to career development, recruitment, or employment support.
  • Share, publish, or distribute confidential coaching conversations, proprietary materials, or copyrighted content provided through the platform without our express written permission.

Placements24 reserves the right to suspend or terminate accounts immediately upon breach of these rules and, where appropriate, report unlawful activities to the relevant authorities.

5. Fair Usage Policy & Coach Availability

We believe career coaching should be personal, thoughtful, and focused. To ensure every member receives the same premium standard of support, all memberships operate under a Fair Usage Policy.

A. Coach Availability & Response Times

  • Our career coaches are available Monday through Sunday during reasonable local business hours.
  • While coaches may occasionally respond outside of standard hours, members should not expect immediate or real-time replies during evenings, overnight periods, or public holidays.
  • We aim to review and respond to most routine coaching inquiries within 24 hours.

B. Complex & Larger Coaching Requests

Certain exhaustive requests require additional time to review, analyze, and prepare properly. These include:

  • Resume critiques and structural rewrites.
  • LinkedIn profile deep-dives.
  • Strategic career planning and change guidance.
  • Targeted interview preparation.
  • Relocation, localized market, and salary research.
  • Long-term personal development plans.

These comprehensive requests are typically addressed and completed within 24 hours. For exceptionally complex or multi-layered tasks, your coach may require extra time; if so, they will promptly notify you and keep you updated throughout the process.

C. Excessive and Unreasonable Use

Your membership includes ongoing access to your dedicated coach throughout your active subscription. While there are no fixed daily text or message limits, members are required to use the service reasonably. Examples of Excessive Use include:

  • Sending an overwhelming volume of messages in a short period without allowing your coach reasonable time to review and reply.
  • Requesting extensive, external research projects that drift completely outside the scope of traditional career coaching.
  • Repeatedly demanding total document overhauls without providing meaningful input or revisions of your own.
  • Asking identical or redundant questions after detailed answers have already been provided.
  • Demanding immediate, instant-messaging-style responses throughout the calendar day.
  • Utilizing a single individual membership to obtain resume help or coaching for multiple people.

Where excessive or unreasonable usage occurs, we reserve the right to ask the member to consolidate their requests, moderate their volume, or, if necessary, suspend the account to preserve service integrity.

D. Zero-Tolerance Policy for Abuse

Our coaches are professional, dedicated mentors here to help you succeed. Placements24 operates a zero-tolerance policy toward abusive, threatening, discriminatory, profane, or inappropriate behavior. If a member’s conduct falls below these standards, the coaching relationship and platform access will be terminated immediately without a refund.

6. Intellectual Property & Content License

You retain ownership of the original text, resumes, and personal documents you upload to the platform. By uploading content to Placements24, you grant us a worldwide, non-exclusive, royalty-free, fully paid license to host, store, parse, format, and display your content solely for the purpose of delivering the Services, optimizing resume templates, and providing personalized career recommendations to you.

All platform designs, code, proprietary resume parsing algorithms, training assets, written career guides, and coach materials are the exclusive intellectual property of Jobs HQ Limited.

7. US Liability Disclaimers (The “As-Is” Clause)

PLEASE READ THIS SECTION CAREFULLY, AS IT LIMITS OUR LIABILITY UNDER US LAW.

  • No Guarantees of Outcome: Placements24 provides career coaching tools, guidance, and resume-building resources for informational and professional development purposes only. We do not guarantee job offers, interviews, hiring success, salary increases, or specific career outcomes. Landing a job depends entirely on market conditions, employer preferences, and your personal performance.
  • “As-Is” Service: The Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by applicable law, Jobs HQ Limited explicitly disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Limitation of Financial Liability: In no event shall Jobs HQ Limited, its directors, employees, or career coaches be liable for any indirect, incidental, special, consequential, or punitive damages—including lost profits, loss of data, or employment disruptions—arising out of or relating to your use of the platform. Our total cumulative financial liability to you for any claims arising under these Terms shall not exceed the total amount of fees you paid to Placements24 during the three (3) months immediately preceding the claim.

8. Governing Law, Dispute Resolution, and Class-Action Waiver

  • Governing Law: These Terms and any legal disputes arising from your use of the Services shall be governed by, interpreted, and enforced in accordance with the laws of the Isle of Man, without regard to conflict of law principles.
  • Mandatory Binding Arbitration: If you are a resident of the United States, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, billing, subscriptions, or your use of the Services shall be resolved exclusively through binding, individual arbitration rather than in a court of law.
  • Class-Action Waiver: YOU AND PLACEMENTS24 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. You explicitly waive your right to a jury trial or to participate in a class-action lawsuit in US courts.

9. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material (such as a change to our core subscription rates or cancellation procedures), we will provide notice on our website or via email at least 30 days prior to the new terms taking effect. Your continued use of Placements24 after the revisions become effective constitutes your legal acceptance of the updated Terms.

10. Contact Us

If you have any questions, legal inquiries, or need to discuss your subscription billing or account cancellation, please contact us directly:

Mailing Address:
Jobs HQ Limited
Attn: Legal & Compliance
The Engine House, Alexandra Road
Castletown, IM9 1TG
Isle of Man

Website Contact Form: https://placements24.com/contact-us